September 2022 CE CREDIT COURSE – Owners Expectations and the Property Management Agreement

This course focuses on how the Property Management Agreement can be used to set owner expectations when it parallels the policies and procedures used by the brokerage firm. As the Property Management Agreement is the cornerstone of the management relationship, setting expectations within the Proeprty Management Agreement is a great way to meet those expectations and reduce complaints. The class will consist of the following:

• A look at what both owners and property managers want, need and expect in the management relationship.
• Review what state statutes, rules and commission positions require/recommend is included in the Proeprty Management Agreement.
• Look at other areas to be included in the Property Management Agreement such as pets, insurance, hold harmless clause and others as suggested by Attorney Brandon Ceglian.
• Discuss and look at how the Property Management Agreement can mirror the brokerage firm policies and procedures within the operation of managing properties, and how to add specific duties and responsibilities within the Property Management Agreement to match those practices already in place in the brokerage firm.

Additionally, this course applies directly to employing or managing brokers as well as property managers as it will give the employing and managing broker a solid direction when creating the brokerage firm office policy manual and how it should be applied to the attorney drafted Property Management Agreement. Property management is a complex area of practice, and this class will help the employing and managing broker identify and areas of needed expertise when dealing with owners, the Property Management Agreements and the office policy manual.